Tetra Consulting

tetraconsulting.co.uk · Londonderry County Borough, United Kingdom

Tetra Consulting is a UK-based health, safety, environmental and quality (HSEQ) consultancy that helps organisations comply with UK and international regulations, achieve certifications such as ISO standards, and manage operational risk. The firm provides advisory, audits, training, and outsourced support services to businesses across sectors including property, facilities management, construction, and corporate offices. Revenue is generated through recurring consultancy retainers, project-based engagements, and training services.

  • IT Consulting & Implementation
Revenue
$4.5M
Employees
35
Founded
2000
Headquarters
Londonderry County Borough, United Kingdom

What 14 Arbolus experts think of Tetra Consulting

NPS distribution shows most experts scoring Tetra between 5 and 10, with several at 7–8 (neutral-positive) and two at 9–10 (promoter range). Renewal intent is mixed: only a minority are committed to renew, while a larger group remains unsure, reflecting ongoing evaluation. Most experts are in early adoption (less than one year or pilot), with several in longer-term use (>1 year). Feedback themes are positive on delivered quality, platform usability, sector expertise, but indicate room for improved platform depth, speed, and geographic coverage. Overall Customer Sentiment: Neutral to Positive

Who reviewed Tetra Consulting

Total customers 14 13 current · 1 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 69% (10)
  • Director 8% (1)
  • Manager 23% (3)
Not specified Manager NPS 7 Undecided
Operations Leader C-Suite NPS 5 Undecided
Data Partner C-Suite NPS 7

Employer names and spend open in the full report, along with the other 11 customers.

Everything 14 customers told us about Tetra Consulting.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

-7 Net Promoter Score, from 14 scored reviews
  • Promoters 2
  • Passives 9
  • Detractors 3

Cumulative NPS by month

+0 over 5 months
  • Oct 7
  • Apr 7
  • Jun 7
  • Aug 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.

Praised

  • Pragmatic and Consistent Service
  • Broad Sectoral and Technical Expertise
  • Balanced Usability and Compliance Focus
  • Digital Integration and Data Use Cases

Criticised

  • Cost Pressure as a Trigger
  • Competitor Feature Advancements
  • Geographic Limitations for Global Expansion
  • Slow Response Times in Some Regions

What customers say

Pragmatic and Consistent Service
“Over many years, Tetra have remained focused on their core offering, consistently providing pragmatic, client-focused advice and reliable service.”
Broad Sectoral and Technical Expertise
“Tetra has strong expertise in risk management, spanning water, safety, height, and material scenarios, and has the sectoral versatility to deliver rapid, high-quality projects across industries.”
Balanced Usability and Compliance Focus
“The key reason I'd recommend Tetra is the good balance between being user-friendly and capturing the critical details needed to ensure compliance and quality servicing of assets.”

Renewal intent

Plan to renew 27%
  • Will renew 3
  • Undecided 8
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 25% 8 answers
  • Manager 33% 3 answers
  • 9/10 Average score from customers who will renew
  • 6.6/10 Average score from undecided customers

Top alternatives

Most weighed by Tetra Consulting customers

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