The Facilities Group
The Facilities Group is a commercial facilities services company that acquires and operates janitorial, maintenance, and building services businesses across the United States, providing cleaning, facility maintenance, and related outsourced services to multi-site enterprises and institutional clients. It functions as a holding and integration platform, offering centralized management, shared services, and standardized processes to its portfolio of regional facility service providers.
- Revenue
- $250.0M
- Employees
- 2,500
- Founded
- 2020
- Headquarters
- Tampa, United States of America
What 6 Arbolus experts think of The Facilities Group
NPS distribution among respondents ranges from 3–10, with 67% giving scores of 8 or higher, indicating generally positive sentiment among users. One outlier is observed with an NPS of 3, corresponding to a high-spend influencer with uncertain renewal intent, signaling potential risk in that segment. The majority of experts (83%) have engaged for over a year, pointing to high stickiness. Overall, customer sentiment is weighted positively by long-term daily users, despite isolated concerns from high-spend influencers.Overall Customer Sentiment: Positive
Who reviewed The Facilities Group
- C-Suite 33% (2)
- Director 67% (4)
Employer names and spend open once the report publishes.
Tell us when the The Facilities Group report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 3/10 Average score from undecided customers
More in Consulting & Professional Services and Legal & Outsourced Services
Other companies in both categories with a customer report.
For people who use The Facilities Group
Do you use The Facilities Group at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 6 customers of The Facilities Group have already contributed
Takes a few minutes. Your identity stays anonymous.