Teneo
Teneo is a global CEO advisory firm that provides strategic communications, management consulting, financial advisory, risk, and people advisory services to large corporations, investors, and governments. The firm helps senior executives address reputation, strategy, capital markets, geopolitical risk, and organizational challenges, generating revenue through retainer-based advisory and project-based consulting engagements. Its clients are primarily multinational enterprises and their leadership teams.
- IT Consulting & Implementation
- Revenue
- $600.0M
- Employees
- 1,500
- Founded
- 2011
- Headquarters
- New York City, United States of America
What 9 Arbolus experts think of Teneo
NPS scores center around 8, with the full range from 5 to 9. About 40% show likely renewal intent, 50% are unsure, and 10% are not represented. Most are in early stage (less than 1 year) implementations, impacting stickiness and renewal confidence. Key expert themes cite strong AI capabilities and automation but highlight integration complexities and cost as limitations.Overall Customer Sentiment: Neutral to Moderately Positive
Who reviewed Teneo
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Teneo.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Oct 8
- Nov 8
- Dec 8
- Jan 8
- May 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.
Praised
- Scalability and Customer Automation
- Routine Inquiry Automation
- Strong Conversational AI
- AI Feature Enhancement
Criticised
- Implementation Complexity
- Cost Sensitivity for Small Businesses
- Customization and Optimization Needs
- Competing AI Providers
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 6 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
Top alternatives
Most weighed by Teneo customers
Report
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