Access Partnership
Access Partnership is a global public policy consultancy focused on technology, telecommunications, and digital services, helping technology companies and investors navigate regulation, market access, and spectrum policy across multiple jurisdictions. It advises clients on regulatory strategy, government affairs, and compliance to support market entry, expansion, and risk management. The firm generates revenue through consulting engagements, advisory retainers, and policy research projects for corporate and institutional clients.
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 200
- Founded
- 1999
- Headquarters
- Londonderry County Borough, United Kingdom
What 19 Arbolus experts think of Access Partnership
NPS responses cluster around the 7–9 range, reflecting moderate to strong satisfaction. Renewal intent is notably high among large spenders and long-term clients, while several mid-tier clients express uncertainty, suggesting a need for improved engagement. Stickiness is strong in more than half of respondents, with extended implementation stages or multi-year relationships being common. Key feedback themes highlight appreciation for domain expertise and strategic value, while some call for faster turnaround and expanded regional depth. Overall Customer Sentiment: Positive
Who reviewed Access Partnership
- C-Suite 74% (14)
- Director 11% (2)
- Manager 16% (3)
Employer names and spend open in the full report, along with the other 16 customers.
Everything 19 customers told us about Access Partnership.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 19 scored reviews- Promoters 5
- Passives 12
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Nov 8
- Dec 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.
Praised
- Deep Domain Expertise and Strategic Guidance
- Professional Team and Efficient Client Interaction
- High-Quality, Actionable Insights
- Expand Regional Coverage
Criticised
- Need for Region-Specific Knowledge
- Reliance on Faster, Localized Intelligence
- Turnaround Time During High Demand
- Budget Constraints and Service Alternatives
What customers say
Renewal intent
Plan to renew 59%Plan to renew, by seniority
- 54% 13 answers
- 100% 2 answers
- 50% 2 answers
- 8.2/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Access Partnership customers
Report
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