Advanced Clinical
Advanced Clinical is a clinical development and strategic resourcing organization that provides full-service clinical trial management, functional service provider (FSP) solutions, and specialized staffing to pharmaceutical, biotechnology, and medical device companies. It supports clients across phases of clinical research with services including clinical operations, biometrics, pharmacovigilance, and quality/regulatory consulting. The company generates revenue through outsourced project-based services and long-term resourcing engagements.
- Revenue
- $250.0M
- Employees
- 1,200
- Founded
- 1994
- Headquarters
- Itasca, United States of America
What 23 Arbolus experts think of Advanced Clinical
NPS scores are distributed between 3 and 10, with most responses in the 5 to 8 range, indicating moderate satisfaction. Only a small minority are detractors (NPS ≤ 6), while several respondents provide high scores (NPS 8, 9, 10). Renewal intent is predominantly Not Sure, with only 2 experts (out of 21) confirming renewal and 1 non-renewal, pointing to significant uncertainty. Stickiness is moderate, with most implementations reported as More Than 1 Year (48%), a smaller group at Less Than 1 Year (14%), and the rest either at Pilot or unspecified phases. Key quantitative theme: customers are engaged with Advanced Clinical at mature stages but hesitate to commit firmly to renewal.Neutral
Who reviewed Advanced Clinical
- C-Suite 39% (9)
- Director 52% (12)
- Manager 9% (2)
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Sentiment
-39 Net Promoter Score, from 23 scored reviews- Promoters 3
- Passives 8
- Detractors 12
Cumulative NPS by month
+2 over 6 months- Dec 5
- Jan 6
- Feb 6
- May 6
- Jul 6
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -4 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 13%Plan to renew, by seniority
- 13% 8 answers
- 14% 7 answers
- 7/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
Top alternatives
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