ACRT Services
ACRT Services is a vegetation management consulting and field services company that helps utilities and municipalities manage trees and rights-of-way to improve reliability and safety. It provides utility vegetation management planning, field inspections, consulting, and related environmental and forestry services, generating revenue through professional services contracts with electric utilities and other infrastructure owners. The company also offers training and safety programs for vegetation management professionals.
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 450
- Founded
- 1985
- Headquarters
- Akron, United States of America
What 7 Arbolus experts think of ACRT Services
NPS scores in the current data set range from 5 to 9 with a mean above 7, reflecting generally favorable sentiment toward ACRT Services. Most respondents indicate positive or neutral renewal intent, with no clear negative sentiment expressed. Implementation stages are distributed across longer-term use (MoreThan1Year) and earlier phases (Pilot, OffBoarding), suggesting sustained adoption by most, but some mix of experience. The prevailing customer themes are moderate-to-high satisfaction and stable long-term engagement potential.Overall Customer Sentiment: Positive
Who reviewed ACRT Services
- C-Suite 57% (4)
- Director 14% (1)
- Manager 29% (2)
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Sentiment
14 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 4
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jan 8
- Feb 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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