Actemium
Actemium is an international network of business units that design, build, and maintain industrial process and production solutions for manufacturers and infrastructure operators. It provides engineering, systems integration, and lifecycle services across areas such as automation, electrical and mechanical installations, and industrial IT, generating revenue through project delivery, maintenance contracts, and long-term service agreements. Actemium serves sectors including food and beverage, automotive, energy, chemicals, life sciences, and utilities.
- IT Consulting & Implementation
- Manufacturing Execution & Quality
- Revenue
- $3.5B
- Employees
- 23,000
- Founded
- 1997
- Headquarters
- Montesson, France
What 13 Arbolus experts think of Actemium
NPS distribution shows that 50% of experts gave scores of 8 or above, with the remainder at 7, indicating a generally strong satisfaction base. Renewal intent is mostly positive or unsure, with 'Yes' from key Influencers and a single 'No' (Global Head of Digital Architecture, IKEA). Stickiness is apparent, as 80% report using Actemium's solutions for more than one year, with the remaining being recent adopters (less than 1 year). Key themes include strong operational presence, sustained satisfaction, and a small subset expressing uncertainty, particularly among roles involved in digital transformation.Overall Customer Sentiment: Positive
Who reviewed Actemium
- C-Suite 77% (10)
- Manager 23% (3)
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Sentiment
15 Net Promoter Score, from 13 scored reviews- Promoters 3
- Passives 9
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jan 8
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 15 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 40% 5 answers
- 7.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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