TEAMS
TEAMS is a global industrial design and innovation consultancy that helps companies design and develop physical products, user experiences, and brand-defining hardware across industries such as consumer goods, medical devices, and industrial equipment. It provides research, product design, engineering, UX/UI, and design strategy services to corporate clients and manufacturers, generating revenue through project-based consulting and long-term design partnerships. The firm operates studios in multiple countries and supports clients from early concept through to production and market launch.
- IT Consulting & Implementation
- Revenue
- $25.0M
- Employees
- 150
- Founded
- 1956
- Headquarters
- Hamburg-Nord, Germany
What 47 Arbolus experts think of TEAMS
NPS scores are strongly positive, with multiple experts rating Teams 9 or 10, and only a minority in the 5–7 range. Renewal intent is high among decision-makers in large organizations with heavy Microsoft 365 integration. Most users are in advanced implementation stages, typically beyond one year. Key expert themes highlight integrated productivity, strong collaboration features, and reliable security, though some cite cost, complexity, and heavy UI as drawbacks. Sentiment is overall positive, particularly in high-spend, operations-driven enterprises.Overall Customer Sentiment: Positive
Who reviewed TEAMS
- C-Suite 60% (28)
- Director 28% (13)
- Manager 12% (6)
Employer names and spend open in the full report, along with the other 44 customers.
Everything 47 customers told us about TEAMS.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
46 Net Promoter Score, from 47 scored reviews- Promoters 28
- Passives 13
- Detractors 6
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 46 across 5 companies.
Praised
- Flexible Licensing and Onboarding
- Unified Dashboard and Contextual Insights
- AI-Driven Automation
- Robust Integration and Security
Criticised
- Threat from AI-Native Platforms
- External Collaboration Limitations
- Integration and Migration Risk
- High Total Cost and Complexity
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 43% 7 answers
- 67% 3 answers
- 0% 1 answer
- 100% 1 answer
- 7.8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by TEAMS customers
Report
More in Consulting & Professional Services
Other companies in Consulting & Professional Services with a customer report.
For people who use TEAMS
Do you use TEAMS at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 47 customers of TEAMS have already contributed
Takes a few minutes. Your identity stays anonymous.