The Red Flag Group

refinitiv.com · Hong Kong, Hong Kong

The Red Flag Group was a global integrity and compliance risk firm that provided due diligence, third-party risk management, and compliance technology solutions to corporations, and is now part of Refinitiv’s risk and compliance business offering data, software, and services for managing regulatory, financial crime, and third‑party risks. It generated revenue through subscription-based access to risk and compliance data platforms, software licenses, and professional services engagements. Its clients were primarily large and mid-sized enterprises, financial institutions, and professional services firms needing to assess and monitor counterparties and supply chains.

  • GRC & Compliance Automation
  • Fraud Detection & Prevention
  • Data Governance & Cataloging
Revenue
$80.0M
Employees
400
Founded
2007
Headquarters
Hong Kong, Hong Kong

What 7 Arbolus experts think of The Red Flag Group

NPS scores are modest, ranging from 5 to 10, with the majority in the 7 to 8 range. Renewal intent is mainly NotSure (100% for those who specified), with only a single user indicating a clear intent to renew. Implementation stages are varied: Pilot (29%), Less than 1 year (14%), and More than 1 year (29%). Key themes are uncertainty around long-term commitment, relatively low promoter enthusiasm, and ongoing pilot evaluations.Neutral

Who reviewed The Red Flag Group

Total customers 7 7 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 43% (3)
Executive C-Suite NPS 5 Undecided
Executive C-Suite NPS 7
Operations Leader Director NPS 10 Will renew

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Sentiment

14 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-2 over 6 months
  • Jul 10
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 14 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 1
  • Undecided 3
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 2 answers
  • Director 50% 2 answers
  • 10/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers

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