THREATCONNECT

threatconnect.com · Arlington, United States of America

ThreatConnect provides a threat intelligence platform and security operations solutions that help enterprises and government agencies aggregate, analyze, and operationalize cyber threat data to improve detection and response. Its software integrates with existing security tools and workflows to support threat intelligence management, security orchestration, and decision support for security teams. The company generates revenue through subscriptions to its SaaS platform and related services.

  • Security Operations (SIEM/SOAR)
  • Fraud Detection & Prevention
Revenue
$45.0M
Employees
220
Founded
2011
Headquarters
Arlington, United States of America

What 7 Arbolus experts think of THREATCONNECT

NPS responses are distributed as follows: 1 Promoter (score 10), 2 Passives (scores 8, 8), 1 Passive (score 7), and 1 Detractor (score 6). Renewal intent was clarified in four responses: 1 indicated No, and 3 Not Sure. Stickiness is high with 80% reporting more than one year of use, while one respondent’s implementation stage is uncertain. Key themes include extended platform adoption with mixed renewal confidence and overall moderate satisfaction.Overall Customer Sentiment: Neutral

Who reviewed THREATCONNECT

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Security Leader Director NPS 9 Will renew
Security Leader Director NPS 10
Operations Leader Director NPS 8 Will renew

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+1 over 4 months
  • Jul 6
  • Dec 7
  • Apr 8
  • Jul 7

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 2
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • Director 100% 2 answers
  • Manager 0% 1 answer
  • 8.5/10 Average score from customers who will renew
  • 7.5/10 Average score from undecided customers
  • 5/10 Average score from customers not renewing

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