ThreatMetrix

risk.lexisnexis.com · San Francisco, United States of America

ThreatMetrix, a LexisNexis Risk Solutions product, provides a digital identity and fraud prevention platform that analyzes device, behavioral, and transactional data to help financial institutions, e-commerce companies, and other online businesses detect and prevent fraud in real time. The solution combines global identity intelligence with risk-based authentication to reduce account takeover, payment fraud, and new account fraud while minimizing friction for legitimate users. ThreatMetrix generates revenue through subscription-based software and data services sold to enterprises and financial institutions worldwide.

  • Fraud Detection & Prevention
  • Security Operations (SIEM/SOAR)
Revenue
$150.0M
Employees
500
Founded
2005
Headquarters
San Francisco, United States of America

What 51 Arbolus experts think of ThreatMetrix

Customer sentiment is modestly positive (NPS 18), with most respondents established on the platform and 14 of 26 with stated intent likely to renew; confidence is tempered by false-positive, complexity, and pricing concerns.

Who reviewed ThreatMetrix

Total customers 51 47 current · 4 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 62% (32)
  • Director 32% (16)
  • Manager 6% (3)
Product Leader C-Suite NPS 9 Will renew
Operations Leader C-Suite NPS 7 Not renewing
Engineering Executive C-Suite NPS 8 Will renew

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Sentiment

17 Net Promoter Score, from 51 scored reviews
  • Promoters 14
  • Passives 32
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 31 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 54%
  • Will renew 15
  • Undecided 11
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 63% 19 answers
  • Director 25% 8 answers
  • Manager 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 7.1/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

Top alternatives

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