ThreatMetrix
ThreatMetrix, a LexisNexis Risk Solutions product, provides a digital identity and fraud prevention platform that analyzes device, behavioral, and transactional data to help financial institutions, e-commerce companies, and other online businesses detect and prevent fraud in real time. The solution combines global identity intelligence with risk-based authentication to reduce account takeover, payment fraud, and new account fraud while minimizing friction for legitimate users. ThreatMetrix generates revenue through subscription-based software and data services sold to enterprises and financial institutions worldwide.
- Fraud Detection & Prevention
- Security Operations (SIEM/SOAR)
- Revenue
- $150.0M
- Employees
- 500
- Founded
- 2005
- Headquarters
- San Francisco, United States of America
What 51 Arbolus experts think of ThreatMetrix
Customer sentiment is modestly positive (NPS 18), with most respondents established on the platform and 14 of 26 with stated intent likely to renew; confidence is tempered by false-positive, complexity, and pricing concerns.
Who reviewed ThreatMetrix
- C-Suite 62% (32)
- Director 32% (16)
- Manager 6% (3)
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Sentiment
17 Net Promoter Score, from 51 scored reviews- Promoters 14
- Passives 32
- Detractors 5
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 31 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 63% 19 answers
- 25% 8 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
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