ThreatMetrix (LexisNexis Risk Solutions)
ThreatMetrix, a LexisNexis Risk Solutions company, provides a digital identity and fraud prevention platform that analyzes device, behavioral, and transactional data to help organizations authenticate users and detect high‑risk activity in real time. Its solutions are used by financial institutions, e‑commerce companies, payment providers, and other digital businesses to reduce account takeover, new account fraud, and payment fraud while minimizing friction for legitimate customers. The company generates revenue through subscription and usage-based licensing of its cloud-based risk and identity intelligence services.
- Fraud Detection & Prevention
- Security Operations (SIEM/SOAR)
- Revenue
- $150.0M
- Employees
- 450
- Founded
- 2005
- Headquarters
- Concord, United States of America
What 7 Arbolus experts think of ThreatMetrix (LexisNexis Risk Solutions)
NPS scores range from 6 to 10, with the majority at 7+. Renewal intent is mixed: one third say Yes, one third say Not Sure, and one third say No. 80% of responses indicate over one year of use, suggesting strong stickiness despite variable sentiment. Themes point to high perceived value among large enterprises, but with pockets of uncertainty or dissatisfaction among others.Overall Customer Sentiment: Neutral
Who reviewed ThreatMetrix (LexisNexis Risk Solutions)
- C-Suite 100% (7)
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Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Feb 9
- Mar 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 25% 4 answers
- 9/10 Average score from customers who will renew
- 6.5/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
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