Arbolus Intelligence

THREATLOCKER

threatlocker.com · Winter Park, United States of America

ThreatLocker is a cybersecurity company that provides zero-trust endpoint and server security software, including application allowlisting, ringfencing, storage control, and privileged access management, to help organizations prevent ransomware and unauthorized access. Its platform is sold primarily to managed service providers (MSPs) and IT teams in mid-market and SMB organizations on a subscription basis. The company generates revenue through recurring SaaS licenses and related support services.

  • Endpoint & Device Security
  • Network & Cloud Security
  • Cybersecurity Services
Listed in
Revenue
$60.0M
Employees
350
Founded
2017
Headquarters
Winter Park, United States of America

What 33 Arbolus experts think of THREATLOCKER

NPS scores are predominantly high (7–10 range), with at least half of respondents at 9 or 10. 70%+ express explicit or likely renewal intent. Stickiness is corroborated by customers in both early and mature implementation phases. Key satisfaction drivers are application control, unified security, high vendor responsiveness, and ease of deployment. Main improvement areas include policy management at scale, stability, and price transparency. Suggestions of churn or switching risk are very limited.Overall Customer Sentiment: Positive

Who reviewed THREATLOCKER

Total customers 33 30 current · 3 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 48% (16)
  • Director 42% (14)
  • Manager 9% (3)
Strategy Leader Director NPS 9 Will renew Submitted Oct 2024
Executive C-Suite NPS 10 Undecided Submitted Apr 2026
Engineering Engineer Manager NPS 8 Undecided Submitted Aug 2026

Employer names and spend open in the full report, along with the other 30 customers.

Everything 33 customers told us about THREATLOCKER.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

45 Net Promoter Score, from 33 scored reviews
  • Promoters 17
  • Passives 14
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 50 across 6 companies.

Praised

  • Expansion Linked to Product Confidence
  • Feature Adoption and Upsell
  • Endpoint and Functional Expansion
  • Unique Product Characteristics

Criticised

  • Operational Disruption Risks
  • SIM and Log Integration Gaps
  • Policy Management Complexity
  • Operational Disruption and Stability

What customers say

Unique Product Characteristics
“I recommend ThreatLocker because it delivers protection and uniquely locks down our environment more effectively than other products.”
Smooth and Efficient Implementation
“I found ThreatLocker fast and easy to implement, requiring less maintenance than past application controls.”
Unified Security Functionality
“I value how ThreatLocker offers unified control over antivirus, EDR, firewall, zero trust, and privileged access, significantly simplifying our stack.”

Renewal intent

Plan to renew 68%
  • Will renew 21
  • Undecided 9
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 73% 15 answers
  • Director 71% 14 answers
  • Manager 0% 2 answers
  • 9/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

Top alternatives

Most weighed by THREATLOCKER customers

Report

Customer Report - Oct 2026 Oct 2026 33 + 1

Other companies in both categories with a customer report.

See all 1,392 IT Infrastructure & Cloud companies →

For people who use THREATLOCKER

Do you use THREATLOCKER at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 33 customers of THREATLOCKER have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.