Thirdfort Limited

thirdfort.com · Londonderry County Borough, United Kingdom

Thirdfort Limited provides a digital identity verification and anti-money laundering platform used by law firms, conveyancers, estate agents and other regulated professionals to onboard clients securely and comply with KYC/AML regulations. Its software combines document checks, biometric verification, and data sources such as bank and address information to reduce fraud and streamline client due diligence. The company generates revenue through subscription and usage-based fees for access to its cloud-based platform and integrations.

  • Identity & Access Management
  • Fraud Detection & Prevention
Revenue
$12.0M
Employees
150
Founded
2017
Headquarters
Londonderry County Borough, United Kingdom

What 10 Arbolus experts think of Thirdfort Limited

NPS scores are distributed in the 6–10 range, with 80% of responses at 7 or above. Renewal intent is positive among high spenders and influencers, especially after one year of use. Stickiness is stronger in more mature implementations (over 1 year), aligning with all reported 'yes' renewal intents. Main themes are strong initial satisfaction, deepening after first-year adoption, and alignment of solution with compliance needs.Overall Customer Sentiment: Positive

Who reviewed Thirdfort Limited

Total customers 10 10 current · 0 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 70% (7)
  • Director 30% (3)
Executive C-Suite NPS 10 Will renew
Operations Manager Director NPS 7
Generalist Partner C-Suite NPS 7

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Sentiment

20 Net Promoter Score, from 10 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 1

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 75% 4 answers
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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