Tieto
Tietoevry (formerly Tieto) is a Nordic IT services and software company that provides consulting, cloud, and industry-specific software solutions to enterprises and public sector organizations. It helps customers modernize core systems, migrate to cloud, and develop digital services across sectors such as financial services, public services, healthcare, and manufacturing. The company generates revenue through long-term IT outsourcing contracts, software licensing and subscriptions, and professional services engagements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $3.2B
- Employees
- 24,000
- Founded
- 1968
- Headquarters
- Espoo, Finland
What 17 Arbolus experts think of Tieto
NPS scores are highly favorable with 80% of experts rating NPS at 8 or above, resulting in a weighted average NPS near 8.6. Renewal intent is predominantly positive, with 75% of responses affirming renewal and nil or offboarding stages only in outliers. Stickiness is high, with 85% of customers in the 'MoreThan1Year' implementation stage, indicating deep platform embedding. The central themes driving sentiment are sustained platform reliability, broad enterprise adoption, and vendor support.Overall Customer Sentiment: Positive
Who reviewed Tieto
- C-Suite 65% (11)
- Director 35% (6)
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Sentiment
35 Net Promoter Score, from 17 scored reviews- Promoters 8
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- Apr 8
- May 8
- Jun 8
- Jul 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 30 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 10 answers
- 100% 5 answers
- 8.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6.3/10 Average score from customers not renewing
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