TMF Group
TMF Group is a global professional services firm that provides accounting, tax compliance, payroll, fund administration, and corporate secretarial services to multinational corporations, financial institutions, and investment funds. It helps clients set up, manage, and administer legal entities and investment structures across multiple jurisdictions, generating revenue through recurring outsourced service contracts and transaction-based fees. The company focuses on enabling cross-border expansion, regulatory compliance, and back-office operations for clients operating internationally.
- Accounting & Bookkeeping Software
- Tax Automation
- Payroll
- Revenue
- $900.0M
- Employees
- 10,000
- Founded
- 1988
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 18 Arbolus experts think of TMF Group
NPS scores are primarily in the 5-9 range, with most respondents rating 7-8 and two outliers at 5. Renewal intent is mostly positive or unsure, with minimal direct negatives. 70% of implementations are live for more than one year, indicating product stickiness, while pilot stage clients remain cautious. High spend correlates with higher NPS and greater renewal confidence. Key positive themes include value consistency and integration, though some uncertainty exists in offboarding and pilot phases.Overall Customer Sentiment: Positive
Who reviewed TMF Group
- C-Suite 82% (15)
- Director 18% (3)
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Sentiment
-38 Net Promoter Score, from 18 scored reviews- Promoters 1
- Passives 9
- Detractors 8
Cumulative NPS by month
+1 over 6 months- Nov 6
- May 6
- Jun 6
- Aug 6
- Sep 7
- Oct 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -14 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 18%Plan to renew, by seniority
- 13% 8 answers
- 0% 2 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by TMF Group customers
More in Consulting & Professional Services and Financial Services & Payments
Other companies in both categories with a customer report.
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