Tray.io
Tray.io provides a low-code automation and integration platform that allows businesses to connect cloud applications, databases, and APIs and build automated workflows. Its products are used by operations, IT, and line-of-business teams to orchestrate data flows, streamline processes, and integrate disparate systems. The company generates revenue through subscriptions to its SaaS platform and related services.
- Data Integration & ETL
- Workflow Automation
- No-Code & Low-Code Platforms
- Revenue
- $80.0M
- Employees
- 450
- Founded
- 2012
- Headquarters
- San Francisco, United States of America
What 5 Arbolus experts think of Tray.io
NPS scores range from 2 to 9, with most responses clustering in the 7–9 range, signifying generally positive sentiment among key strategic decision-makers, particularly those with higher spending and longer-term engagement. Renewal intent is strong among high spenders and influencers but drops among users, with one expressing firm non-renewal. Stickiness is indicated by 100% of experts reporting more than one year of implementation, highlighting entrenched adoption regardless of sentiment variance. Key themes include high platform adoption, especially for decision influencers, but some dissatisfaction in user-centric roles.Overall Customer Sentiment: Neutral
Who reviewed Tray.io
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
-2 over 4 months- May 8
- Jan 6
- Apr 5
- May 6
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 22 across 4 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 8/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
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