Tripletex
Tripletex is a Norwegian provider of cloud-based accounting and ERP software for small and medium-sized businesses, offering modules for invoicing, payroll, time tracking, project management, and financial reporting. The platform is delivered as a subscription service and is used by companies and accounting firms to manage their day-to-day financial and administrative processes. Revenue is generated primarily through recurring SaaS licenses and related add-on services and integrations.
- Accounting & Bookkeeping Software
- Mid-Market & SMB ERP
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2002
- Headquarters
- Oslo, Norway
What 5 Arbolus experts think of Tripletex
The NPS distribution is weighted toward promoters, with 60% of scores at 7 or above and one perfect 10. 80% of respondents express clear intent to renew, all with more than a year’s experience. 80% of customers are in the >1 year implementation stage, reflecting strong stickiness. Renewal uncertainty is limited to a recent adopter with only a year of use and a moderate NPS of 6. Sentiment is positive, driven by high satisfaction and strong retention.Positive
Who reviewed Tripletex
- C-Suite 100% (5)
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 2
- Detractors 2
Cumulative NPS by month
+1 over 4 months- May 6
- Jun 7
- Jul 7
- Aug 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
Top alternatives
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