Tyler Technologies UK
Tyler Technologies UK is the United Kingdom arm of Tyler Technologies, providing public sector software and related services that support local government, public safety, and other civic institutions. The company implements, localises, and supports Tyler’s software platforms for UK clients, helping them manage functions such as case management, records, finance, and citizen services. Revenue is generated through software licensing or subscriptions, implementation projects, and ongoing support and maintenance contracts.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $8.0M
- Employees
- 40
- Founded
- 2018
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of Tyler Technologies UK
NPS is predominantly positive with 71% respondents scoring 7–9, indicating overall contentment among high-value clients. Renewal intent is strong among higher spenders, with three out of four high spenders affirming renewal. Stickiness is high, with 71% using the platform for more than a year and only one user offboarding.Key themes include high satisfaction among influencer roles with large spend, while outliers display either onboarding/offboarding or lower satisfaction tied to lower investment. Overall Customer Sentiment: Positive
Who reviewed Tyler Technologies UK
- C-Suite 88% (7)
- Director 12% (1)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 3
- Passives 2
- Detractors 3
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 3/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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