UpClear, Inc.
UpClear is a software company that provides revenue management and trade promotion management solutions for consumer packaged goods (CPG) manufacturers and distributors. Its SaaS platform helps clients plan, execute, and analyze trade promotions, pricing, and customer agreements across channels to improve profitability and forecast accuracy. The company generates revenue through subscription licensing, implementation, and related professional services.
- Business Intelligence & Dashboards
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2007
- Headquarters
- New York City, United States of America
What 8 Arbolus experts think of UpClear, Inc.
The NPS scores span from 3 to 10, with the majority in the 8–10 range, indicating moderately positive sentiment. Renewal intent responses are mixed: some indicate intent to renew, some signal no or not sure, and a minority commit clearly to renewal. Stickiness is high for those with more than one year of use (57% of experts), while pilot-stage customers show uncertainty both in NPS and renewal intent. The key themes are a generally favorable platform experience among established users and mild uncertainty among newer or evaluating clients.Overall Customer Sentiment: Positive
Who reviewed UpClear, Inc.
- C-Suite 75% (6)
- Director 25% (2)
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Sentiment
0 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 4
- Detractors 2
Cumulative NPS by month
+1 over 3 months- Jan 6
- Feb 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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