Arbolus Intelligence

uberall GmbH

uberall.com · Berlin Treptow, Germany

uberall GmbH provides a location marketing and customer experience platform that helps multi-location businesses manage and optimize their online presence, listings, reviews, and local search visibility across digital channels. The company serves retailers, restaurants, financial services, and other brick-and-mortar or hybrid brands, generating revenue through subscriptions and enterprise software contracts. Its tools centralize location data, reputation management, and local engagement to drive in-store and online traffic.

  • Marketing Analytics & Attribution
  • SEO & Content Marketing
  • Customer Support & Help Desk
Listed in
Revenue
$65.0M
Employees
450
Founded
2013
Headquarters
Berlin Treptow, Germany

What 19 Arbolus experts think of uberall GmbH

NPS distribution is skewed towards positive, with 40% giving NPS of 8 or higher, but notable detractor and neutral scores indicating mixed satisfaction. Renewal intent is strong among those in stable or advanced implementation stages, but several early-stage and small-spend users are unsure or negative. Stickiness is highest among more mature clients; pilot and offboarding users express risk. A recurring theme is the value found in feature set and price, countered by disappointment over past unmet expectations or vendor overpromising. Overall Customer Sentiment: Positive

Who reviewed uberall GmbH

Total customers 19 19 current · 0 former
Reviews growth +18 in six months
Seniority of respondents
  • C-Suite 83% (16)
  • Director 17% (3)
Marketing Leader C-Suite NPS 7 Will renew Submitted Jul 2025
Marketing Leader C-Suite NPS 3 Submitted Aug 2026
Operations Manager C-Suite NPS 10 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 16 customers.

Everything 19 customers told us about uberall GmbH.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

Open the full report

Sentiment

10 Net Promoter Score, from 19 scored reviews
  • Promoters 6
  • Passives 9
  • Detractors 4

Cumulative NPS by month

+1 over 6 months
  • Jul 7
  • Apr 8
  • May 8
  • Jul 8
  • Aug 7
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 10 across 1 companies.

Praised

  • Targeted Product Fit
  • Differentiation from Overpromising Competitors
  • Feature Rollout Transparency
  • Better Fit for Targeted Use Cases

Criticised

  • Complexity Mismatch
  • Overpromising on Feature Delivery
  • Vendor Switching Friction
  • Increasing Complexity in the Market

What customers say

Better Fit for Targeted Use Cases
“The platform was not too complex and aligned exactly with our requirements, unlike other tools that were more complicated.”
Improved Feature Set Over Alternatives
“We considered multiple options and selected this one because it provided the most features relevant to our simple use case.”
Strong Value for Money
“I received a better tool with more features at a lower price than what I was paying before.”

Renewal intent

Plan to renew 55%
  • Will renew 6
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 0% 1 answer
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

Report

Customer Report - Sep 2026 Sep 2026 19 + 0

Other companies in both categories with a customer report.

See all 691 Marketing & Advertising companies →

For people who use uberall GmbH

Do you use uberall GmbH at work?

Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.

  • 19 customers of uberall GmbH have already contributed
Share your experience

Takes a few minutes. Your identity stays anonymous.