UPFLUENCE

upfluence.com · Mulhouse, France

Upfluence is a software company that provides an influencer marketing platform used by brands, e‑commerce retailers, and agencies to identify, manage, and track collaborations with social media creators. Its SaaS platform aggregates social and commerce data to help users discover influencers, run campaigns, manage contracts and payments, and measure ROI. The company generates revenue primarily through subscription licenses and related services for its influencer marketing software.

Marketing Automation
Marketplace & Booking Platforms

Listed in

Revenue: $18.0M
Employees: 140
Founded: 2013
Headquarters: Mulhouse, France

What 9 Arbolus experts think of UPFLUENCE

NPS scores cluster around 6-9, with one detractor providing low feedback. Renewal intent is largely uncertain across respondents, with no strong trend for contract renewal. Stickiness shows a mix of longer-term usage and new implementations, reflecting a diverse customer journey. Key themes include platform stability and adoption challenges.Neutral

Who reviewed UPFLUENCE

Total customers 9 6 current · 3 former

Reviews growth +8 in six months

Seniority of respondents

C-Suite 33% (3)
Director 33% (3)
Manager 33% (3)

Operations Leader Director NPS 9 Submitted May 2026

Marketing Leader C-Suite NPS 7 Submitted Jul 2026

Marketing Partner Manager NPS 6 Submitted May 2026

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Sentiment

-22 Net Promoter Score, from 9 scored reviews

Promoters 1
Passives 5
Detractors 3

Cumulative NPS by month

-1 over 6 months

Dec 7
Mar 7
May 7
Jun 6
Jul 6
Aug 6

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%

Will renew 0
Undecided 3
Not renewing 0

Plan to renew, by seniority

C-Suite 0% 1 answer
Director 0% 1 answer
Manager 0% 1 answer

7/10 Average score from undecided customers

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