Vidyard
Vidyard is a video platform that helps businesses create, host, share, and track video content for sales, marketing, and internal communications. Its tools integrate with CRM, marketing automation, and collaboration systems to enable personalized video messaging, video analytics, and video hubs that support revenue teams and customer engagement. The company generates revenue through subscriptions to its cloud-based software and related enterprise plans.
- Marketing Automation
- Sales Enablement & Training
- Product Analytics & Feedback
- Revenue
- $45.0M
- Employees
- 300
- Founded
- 2010
- Headquarters
- Kitchener, Canada
What 7 Arbolus experts think of Vidyard
NPS scores range from 5 to 10, with 71% of responses scoring 7 or higher, indicating overall positive sentiment. 29% expressed uncertainty in renewal intent, while 43% are likely to renew. Most respondents have used Vidyard for more than one year, indicating moderate stickiness. Some pilot-stage and new users show lower NPS and indecision around renewal. Uncertainty about ongoing value is a recurring theme among lower spenders.Overall Customer Sentiment: Neutral to Positive
Who reviewed Vidyard
- C-Suite 50% (4)
- Director 33% (2)
- Manager 17% (1)
Employer names and spend open once the report publishes.
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Jan 7
- Jan 8
- Feb 7
- May 7
- Jun 8
- Jul 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 40%Plan to renew, by seniority
- 50% 2 answers
- 50% 2 answers
- 0% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.7/10 Average score from undecided customers
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