uMotif, Ltd.
uMotif is a digital health company that provides a patient-centric data capture and eCOA platform used in clinical research and real-world evidence studies. Its software enables patients to report outcomes, symptoms, and adherence via mobile and web applications, while sponsors and CROs use the platform to design studies, collect high-quality data, and manage engagement. uMotif generates revenue by licensing its platform and related services to pharmaceutical companies, biotech firms, and contract research organizations.
- Revenue
- $12.0M
- Employees
- 80
- Founded
- 2012
- Headquarters
- Londonderry County Borough, United Kingdom
What 8 Arbolus experts think of uMotif, Ltd.
NPS scores are distributed as follows: 2 high promoters (NPS 10), 2 neutrals (NPS 8, 6), and 3 detractors (NPS 5, 5, 4). Long-term customers with high spend express strong positive sentiment and clear renewal intent. Shorter-term or pilot-stage users show mixed or neutral sentiment, with many expressing uncertainty about future use. Overall, higher spend and established adoption correlate directly with stronger sentiment and loyalty, while pilot and early-phase users show more variability. Overall Customer Sentiment: Neutral
Who reviewed uMotif, Ltd.
- C-Suite 38% (3)
- Director 25% (2)
- Manager 38% (3)
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Sentiment
-37 Net Promoter Score, from 8 scored reviews- Promoters 2
- Passives 1
- Detractors 5
Cumulative NPS by month
+1 over 3 months- Feb 6
- Mar 7
- Apr 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -37 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 10/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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