Varian
Varian, a Siemens Healthineers company, develops and supplies oncology-focused medical technology and software, including linear accelerators, treatment planning systems, and informatics platforms used by hospitals and cancer centers to plan and deliver radiation therapy and related treatments. The company generates revenue through the sale of hardware systems, software licenses, and associated services such as maintenance, training, and clinical consulting to healthcare providers worldwide.
- Electronic Health Records
- Patient Engagement & Telehealth
- IT Consulting & Implementation
- Revenue
- $3.5B
- Employees
- 10,000
- Founded
- 1948
- Headquarters
- Palo Alto, United States of America
What 21 Arbolus experts think of Varian
NPS scores are weighted toward the positive: 29% of respondents (4/14) gave a score of 10 and 36% gave a score of 8–9. Only one score is markedly low (NPS 4). Renewal intent is positive among high-spend and longtime customers, but two Influencer respondents remain "Not Sure" and one reported "No". Implementation stickiness is strong, with 10/14 (71%) deployed more than a year. The largest risk is among Influencers with high spend who show renewal uncertainty.Overall Customer Sentiment: Positive
Who reviewed Varian
- C-Suite 78% (16)
- Director 6% (1)
- Manager 17% (4)
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Sentiment
33 Net Promoter Score, from 21 scored reviews- Promoters 10
- Passives 8
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 39 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 63%Plan to renew, by seniority
- 67% 6 answers
- 100% 1 answer
- 0% 1 answer
- 9.6/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
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