Veeam (mid-market segments and regional analogs)
Veeam is a software company that provides data backup, recovery, and data management solutions for virtual, physical, cloud, and SaaS workloads. It serves enterprises and mid-market organizations across industries, helping them protect critical applications and data across on‑premises and multi‑cloud environments. Veeam generates revenue through licensing and subscriptions for its software platform and related support and services, sold directly and via channel partners.
- Data Integration & ETL
- Cloud Infrastructure & Hosting
- Revenue
- $1.6B
- Employees
- 5,000
- Founded
- 2006
- Headquarters
- Zug, Switzerland
What 9 Arbolus experts think of Veeam (mid-market segments and regional analogs)
NPS responses skew strongly positive, with 67% giving scores of 9 or 10, signaling high satisfaction. Renewal intent is robust in most cases, albeit one high-spend customer signals 'No' and one is 'Not Sure,' indicating pockets of churn risk among the largest adopters. Stickiness is strong overall, with 89% of experts reporting over a year of implementation. Key expert feedback focuses on reliability, robust integration, and operational resilience, while some express frustration with advanced feature licensing. Overall Customer Sentiment: Positive
Who reviewed Veeam (mid-market segments and regional analogs)
- C-Suite 78% (7)
- Director 11% (1)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Veeam (mid-market segments and regional analogs).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
77 Net Promoter Score, from 9 scored reviews- Promoters 7
- Passives 2
- Detractors 0
Cumulative NPS by month
+0 over 5 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 77 across 1 companies.
Praised
- Integration with AI-Driven Capabilities
- Strengthening Compliance for Regulated Industries
- Growth of Cloud-Based Backup
- Reliability Across Environments
Criticised
- Performance and Integration Risks
- AI-Driven Competitor Displacement
- Cost-Effectiveness of Alternatives
- Churn Risk in High-Spend Segments
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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