Verifone

verifone.com · San Jose, United States of America

Verifone is a global provider of payment terminals, point-of-sale solutions, and commerce enablement software for retailers, restaurants, and other merchants. It offers hardware, payment processing, and cloud-based services that allow businesses to accept in‑store, online, and mobile payments and manage transactions securely. The company generates revenue through the sale and leasing of devices, software and SaaS subscriptions, and payment and value‑added services fees.

  • Payment Processing
  • Payment Orchestration & Acceptance
  • Retail POS & Store Operations
Revenue
$1.3B
Employees
3,500
Founded
1981
Headquarters
San Jose, United States of America

What 9 Arbolus experts think of Verifone

NPS scores cluster in the high (8-10) range for both Influencer and User personas. Renewal intent, where stated, is universally positive. 87.5% of implementations have persisted for over one year, with only one current pilot. Key themes are high satisfaction, long-term stickiness, and intent to continue usage.Overall Customer Sentiment: Positive

Who reviewed Verifone

Total customers 9 8 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 78% (7)
  • Director 22% (2)
Strategy Partner C-Suite NPS 10
Operations Leader C-Suite NPS 10 Will renew
Engineering Leader C-Suite NPS 9

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Sentiment

44 Net Promoter Score, from 9 scored reviews
  • Promoters 5
  • Passives 3
  • Detractors 1

Cumulative NPS by month

-2 over 4 months
  • May 10
  • Feb 9
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 44 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • 9/10 Average score from customers who will renew

For people who use Verifone

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