Vetter Pharma

vetter-pharma.com · Ravensburg, Germany

Vetter Pharma is a global contract development and manufacturing organization (CDMO) specializing in aseptic filling and packaging of injectable drugs, including biologics, biosimilars, and other complex parenteral therapies, for pharmaceutical and biotech companies. The company provides services from early clinical development through commercial-scale manufacturing, along with related packaging, device assembly, and support services. It generates revenue through long-term manufacturing and development contracts with life sciences customers worldwide.

Revenue
$1.2B
Employees
6,000
Founded
1950
Headquarters
Ravensburg, Germany

What 10 Arbolus experts think of Vetter Pharma

NPS scores are predominantly high, with 37.5% giving a perfect 10 and others in the high range (8–9), leading to an overall weighted positive sentiment. Renewal intent shows that 50% are planning to renew, 37.5% are uncertain, and no respondents explicitly stated negative intent. All experts are at the More Than 1 Year or Less Than 1 Year implementation stages, indicating established usage. The primary themes from the quantitative data are high satisfaction among established users, modest uncertainty from a minority, and consistency in stickiness over time.Overall Customer Sentiment: Positive

Who reviewed Vetter Pharma

Total customers 10 10 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 30% (3)
  • Manager 20% (2)
Other Leader C-Suite NPS 10 Will renew
Other Leader Director NPS 10 Will renew
Other Generalist Director NPS 10 Will renew

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Sentiment

60 Net Promoter Score, from 10 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 1

Cumulative NPS by month

+1 over 4 months
  • Dec 8
  • Jan 9
  • May 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 4
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 4 answers
  • Director 67% 3 answers
  • Manager 50% 2 answers
  • 9.4/10 Average score from customers who will renew
  • 7.8/10 Average score from undecided customers

For people who use Vetter Pharma

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