Westcon-Comstor Italy

westconcomstor.com · Milan, Italy

Westcon-Comstor Italy is the Italian subsidiary of Westcon-Comstor, a global value-added distributor specializing in networking, cybersecurity, unified communications, and cloud solutions. It distributes hardware, software, and related services from major technology vendors to Italian resellers and systems integrators, and provides channel enablement, logistics, and support services. The company generates revenue through product distribution margins and value-added services to its partner ecosystem.

  • IT Consulting & Implementation
  • Cybersecurity Services
  • Managed IT & Cloud Services
Revenue
$90.0M
Employees
150
Founded
1993
Headquarters
Milan, Italy

What 8 Arbolus experts think of Westcon-Comstor Italy

Customer sentiment is strongly positive: 67% of responses provide NPS scores of 9, 17% an NPS of 8, and only 17% rate as 7. All reporting customers have been engaged for more than one year, and both high spenders explicitly register intent to renew. No negative NPS ratings or implementation drop-off are visible. High stickiness and high advocacy rates characterize customer attitudes.Overall Customer Sentiment: Positive

Who reviewed Westcon-Comstor Italy

Total customers 8 8 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Revenue Leader C-Suite NPS 8
Revenue Leader C-Suite NPS 9
Security Generalist Director NPS 9 Will renew

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Sentiment

75 Net Promoter Score, from 8 scored reviews
  • Promoters 6
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 3 months
  • Mar 8
  • Sep 9
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 75 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 3
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 2 answers
  • Director 100% 1 answer
  • 8.3/10 Average score from customers who will renew

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  • 8 customers of Westcon-Comstor Italy have already contributed
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