Wireshark Foundation

wireshark.org · Los Altos Hills, United States of America

Wireshark Foundation is a non-profit organization that stewards the development, maintenance, and distribution of Wireshark, an open-source network protocol analyzer used by network engineers, security professionals, and developers to capture and inspect network traffic. It supports the global Wireshark community through governance, infrastructure, events, and educational resources, and is funded primarily through sponsorships, donations, and related services.

  • Application & Code Security
  • Cybersecurity Services
Revenue
$3.0M
Employees
15
Founded
2014
Headquarters
Los Altos Hills, United States of America

What 20 Arbolus experts think of Wireshark Foundation

NPS scores for Wireshark are overwhelmingly strong, with most experts rating 9 or 10, and only one noted outlier at 6. Renewal intent is universally yes among those declaring, especially for high spend and influencer roles. The entire user base reports ongoing engagement at over a year in implementation. Qualitative feedback emphasizes granular protocol analysis, reliability, strong open-source value, and essential role in incident response. Dissatisfaction themes center on handling of large captures and limited automation or collaboration features.Overall Customer Sentiment: Positive

Who reviewed Wireshark Foundation

Total customers 20 20 current · 0 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 55% (11)
  • Director 25% (5)
  • Manager 20% (4)
Security Analyst Director NPS 6
Finance Analyst Manager NPS 10
Finance Leader Director NPS 8 Will renew

Employer names and spend open in the full report, along with the other 17 customers.

Everything 20 customers told us about Wireshark Foundation.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

60 Net Promoter Score, from 20 scored reviews
  • Promoters 14
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • May 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9
  • Oct 9

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 54 across 3 companies.

Praised

  • Enterprise Integration and Collaboration
  • AI and Automated Analysis Expansion
  • Scalable and Automated Workflows
  • Open-Source Flexibility and Community

Criticised

  • Ecosystem Fragmentation and Switching Risk
  • Rise of Commercial Network Analysis Platforms
  • Displacement by Automated Enterprise Solutions
  • High Technical Barrier

What customers say

Open-Source Flexibility and Community
“Wireshark’s combination of open-source licensing, broad community adoption, and flexibility make it a go-to solution for deep security investigations with minimal software cost.”
Unmatched Protocol Decoding and Filtering
“I recommend Wireshark because it dissects thousands of protocols down to the raw bit level and features an unmatched display filtering engine.”
Deep Packet-Level Visibility
“Wireshark delivers the most detailed packet-level network visibility and protocol support, making it a powerful tool for diagnosing tough issues.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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