Zenchef
Zenchef is a restaurant technology company that provides an all‑in‑one SaaS platform for independent restaurants and groups to manage online reservations, guest relationships, websites, and digital marketing. Its tools help restaurants increase direct bookings, reduce reliance on third‑party marketplaces, and streamline front‑of‑house operations through table management and customer data. Zenchef generates revenue through subscription fees and related software services sold to hospitality businesses.
- E-commerce Platforms & Storefronts
- Marketing Automation
- Customer Data Platform
- Revenue
- $15.0M
- Employees
- 150
- Founded
- 2010
- Headquarters
- Paris, France
What 5 Arbolus experts think of Zenchef
NPS scores are highly positive, with 60% of respondents scoring Zenchef a 9 or 10, and all others providing a minimum score of 7. Renewal intent is not reported, but persistent adoption for over one year by 80% of users reflects strong stickiness and satisfaction. High marks are concentrated among leaders in restaurant operations. The central theme is sustained value, especially for large-scale hospitality clients.Overall Customer Sentiment: Positive
Who reviewed Zenchef
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
80 Net Promoter Score, from 5 scored reviews- Promoters 4
- Passives 1
- Detractors 0
Written answers and themes publish with the full report.
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