01Click, LLC

01click.net · Tampa, United States of America

01Click, LLC is an IT services and consulting firm that provides custom software development, web and mobile application development, and related technology solutions for business clients. The company helps organizations design, build, and maintain digital products and platforms tailored to their operational and customer-facing needs. Revenue is generated through project-based development work and ongoing support and consulting engagements.

  • IT Consulting & Implementation
  • Custom Software Development
  • Digital & Marketing Agency Services
Revenue
$3.5M
Employees
25
Founded
2015
Headquarters
Tampa, United States of America

What 7 Arbolus experts think of 01Click, LLC

NPS scores fall within a moderate band (range 5–10) with a majority between 7–8. Renewal intent is mixed: 37.5% Yes, 25% No, and 25% Not Sure, with a notable number not providing intent feedback. Implementation stage is mainly pilot (50%) or more than one year (25%), indicating many customers are in evaluation or early maturity stages. Quantitative data suggest no dominant positive or negative themes, though ambivalence is present among repeat and high-spend customers.Overall Customer Sentiment: Neutral

Who reviewed 01Click, LLC

Total customers 7 6 current · 1 former
Reviews growth +1 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Generalist Leader Director NPS 8 Undecided
Design Generalist Manager NPS 5 Will renew
Not specified Director NPS 8 Will renew

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Sentiment

-14 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+0 over 3 months
  • Sep 7
  • Oct 7
  • May 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 12 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 3
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 33% 3 answers
  • Manager 100% 1 answer
  • 6.7/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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