360 Degree Cloud
360 Degree Cloud is a Salesforce consulting and implementation partner that provides CRM customization, app development, integration, and managed services to businesses across industries. The company helps clients design, deploy, and optimize Salesforce-based solutions including Sales Cloud, Service Cloud, Experience Cloud, and custom applications. It generates revenue through professional services, ongoing support, and Salesforce-related products and accelerators.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $18.0M
- Employees
- 250
- Founded
- 2012
- Headquarters
- Noida, India
What 70 Arbolus experts think of 360 Degree Cloud
NPS distribution shows a skew toward high promoters: 35% NPS 9-10, 40% NPS 7-8 (Passives), 15% NPS 5-6, and 10% below. Renewal intent is strong in the high spend, longer adoption cohort (85% say Yes), and 'Not Sure' is more prevalent among pilots or low spenders. Stickiness is high: 70% are live for over one year. Key quantitative themes are strong satisfaction, stickiness, and positive renewal intent where spend and maturity are high.Overall Customer Sentiment: Positive
Who reviewed 360 Degree Cloud
- C-Suite 71% (50)
- Director 22% (15)
- Manager 7% (5)
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Sentiment
18 Net Promoter Score, from 70 scored reviews- Promoters 24
- Passives 35
- Detractors 11
Cumulative NPS by month
+0 over 6 months- Sep 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 8 reviews, accumulated up to each month. Category median 24 across 8 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 74% 46 answers
- 47% 15 answers
- 20% 5 answers
- 100% 2 answers
- 8.4/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
- 5.8/10 Average score from customers not renewing
Top alternatives
Most weighed by 360 Degree Cloud customers
More in Consulting & Professional Services and Sales & CRM
Other companies in both categories with a customer report.
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