ACADIA

acadia.nl · Utrecht, Netherlands

ACADIA is a Dutch IT services firm that designs, implements, and manages cloud, data, and digital workplace solutions for mid-sized and large organizations. The company provides consulting, system integration, and managed services around Microsoft and other enterprise technologies to improve clients’ infrastructure, security, and collaboration environments. It generates revenue through project-based consulting engagements and ongoing managed service contracts.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$6.5M
Employees
35
Founded
2019
Headquarters
Utrecht, Netherlands

What 7 Arbolus experts think of ACADIA

NPS scores range from 7 to 9, with most respondents (6 of 8) giving 8 or higher. Across the expert pool, renewal intent is predominantly positive, with 75% explicitly indicating intent to renew and a minority expressing uncertainty.Implementation stickiness is high, as all experts report deployment for more than one year. Key sentiment themes include satisfaction with solution maturity and platform reliability. The overall customer sentiment is:Positive

Who reviewed ACADIA

Total customers 7 7 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 57% (4)
Finance Leader C-Suite NPS 7 Undecided
Product Leader Director NPS 9 Will renew
Generalist Leader Director NPS 8 Will renew

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Aug 8
  • Oct 8
  • Jul 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 0 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 86%
  • Will renew 6
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 67% 3 answers
  • Director 100% 4 answers
  • 8.2/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

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