360T

360t.com · Frankfurt am Main, Germany

360T is an institutional foreign exchange trading platform that provides multi-bank FX execution, pricing, and workflow solutions for corporates, asset managers, and banks. Its technology supports spot, forwards, swaps, NDFs, and money market instruments, and it generates revenue through software licensing, transaction fees, and related connectivity and services. The company also offers market data and integration tools that connect clients to liquidity providers and back-office systems.

  • Payment Processing
  • API Management & Integration
Revenue
$150.0M
Employees
500
Founded
2000
Headquarters
Frankfurt am Main, Germany

What 25 Arbolus experts think of 360T

The NPS distribution is highly favorable, with most scores in the 8–10 range. Renewal intent is robust, especially among higher spenders and influencers, with only isolated 'No' or 'Not Sure' responses. Most customers are in the MoreThan1Year implementation stage, indicating lasting adoption and platform integration. Key expert themes include quantifiable execution cost reduction, operational efficiency, and compliance support, tempered by feedback on analytics depth and pricing for smaller clients.Overall Customer Sentiment: Positive

Who reviewed 360T

Total customers 25 24 current · 1 former
Reviews growth +14 in six months
Seniority of respondents
  • C-Suite 83% (21)
  • Director 9% (2)
  • Manager 9% (2)
Finance Manager C-Suite NPS 9 Will renew
Finance Leader C-Suite NPS 10 Undecided
Executive C-Suite NPS 9

Employer names and spend open in the full report, along with the other 22 customers.

Everything 25 customers told us about 360T.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

56 Net Promoter Score, from 25 scored reviews
  • Promoters 14
  • Passives 11
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Mar 9
  • Apr 9
  • May 9
  • Jun 8
  • Jul 8
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 56 across 1 companies.

Praised

  • AI-Driven Workflow Optimization
  • Bundled Terminal Integration
  • Mid-Market and Emerging Currency Focus
  • Quantifiable Execution Cost Reduction

Criticised

  • Pre-trade Analytics Lag
  • Edge Configuration Not Fully Self-Service
  • Cost Hurdles for Smaller Clients
  • Bundled Platforms as Direct Substitutes

What customers say

Quantifiable Execution Cost Reduction
“Since switching to 360T, our execution costs have dropped notably, our TCA builds itself, and compliance processes are much faster.”
Operational Efficiency and Automation
“Routine trades are automated, confirmations are straightforward, and our workday is more focused on exceptions, not manual tasks.”
Broad Connectivity and Market Access
“The platform connects seamlessly to key liquidity providers, letting us optimize trading and manage risk exposure with confidence.”

Renewal intent

Plan to renew 79%
  • Will renew 11
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 80% 10 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • Not specified 100% 2 answers
  • 8.7/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers
  • 8.5/10 Average score from customers not renewing

Report

For people who use 360T

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