8am
8am is a personal CRM and relationship management platform that helps professionals and small teams organize contacts, track interactions, and receive reminders to follow up. The web-based tool aggregates information from email, calendars, and other sources to build unified contact profiles and timelines. It generates revenue through subscription plans for individual users and business customers.
- Sales CRM
- Customer Success Software
- Product Analytics & Feedback
- Revenue
- $500.0K
- Employees
- 10
- Founded
- 2023
- Headquarters
- Paris, France
What 13 Arbolus experts think of 8am
NPS scores cluster at the positive end, with 50% of responses at 9-10. The remaining scores trend slightly lower (5-6), suggesting areas for improvement. Most users with disclosed renewal intent intend to renew. Stickiness is reflected by several experts in the 'MoreThan1Year' implementation bracket, with only a few recent adopters. Key themes in feedback include strong daily planning support, time blocking benefits, and simplicity, countered by calls for better integrations and automation. Overall Customer Sentiment: Positive
Who reviewed 8am
- C-Suite 30% (4)
- Director 20% (3)
- Manager 50% (7)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about 8am.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
46 Net Promoter Score, from 13 scored reviews- Promoters 9
- Passives 1
- Detractors 3
Cumulative NPS by month
+0 over 4 months- Jun 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 22 across 6 companies.
Praised
- Routine Builder and Consistency
- Morning Routine and Focus
- Simplicity and Low Overhead
- Improved Mobile Workflow
Criticised
- Lack of Automation/AI Planning
- Mobile Experience Needs Improvement
- Limited Integrations
- Switching Due to Automation Features
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 7/10 Average score from customers who will renew
Top alternatives
Most weighed by 8am customersReport
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