8am

8am.com · Paris, France

8am is a personal CRM and relationship management platform that helps professionals and small teams organize contacts, track interactions, and receive reminders to follow up. The web-based tool aggregates information from email, calendars, and other sources to build unified contact profiles and timelines. It generates revenue through subscription plans for individual users and business customers.

  • Sales CRM
  • Customer Success Software
  • Product Analytics & Feedback
Revenue
$500.0K
Employees
10
Founded
2023
Headquarters
Paris, France

What 13 Arbolus experts think of 8am

NPS scores cluster at the positive end, with 50% of responses at 9-10. The remaining scores trend slightly lower (5-6), suggesting areas for improvement. Most users with disclosed renewal intent intend to renew. Stickiness is reflected by several experts in the 'MoreThan1Year' implementation bracket, with only a few recent adopters. Key themes in feedback include strong daily planning support, time blocking benefits, and simplicity, countered by calls for better integrations and automation. Overall Customer Sentiment: Positive

Who reviewed 8am

Total customers 13 13 current · 0 former
Reviews growth +13 in six months
Seniority of respondents
  • C-Suite 30% (4)
  • Director 20% (3)
  • Manager 50% (7)
Revenue Partner Manager NPS 9
Not specified Manager NPS 10
Data Analyst Not specified NPS 10

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about 8am.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

46 Net Promoter Score, from 13 scored reviews
  • Promoters 9
  • Passives 1
  • Detractors 3

Cumulative NPS by month

+0 over 4 months
  • Jun 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 6 reviews, accumulated up to each month. Category median 22 across 6 companies.

Praised

  • Routine Builder and Consistency
  • Morning Routine and Focus
  • Simplicity and Low Overhead
  • Improved Mobile Workflow

Criticised

  • Lack of Automation/AI Planning
  • Mobile Experience Needs Improvement
  • Limited Integrations
  • Switching Due to Automation Features

What customers say

Routine Builder and Consistency
“8am is not just a to do list, it feels like a routine builder that keeps me accountable and makes my mornings more intentional.”
Morning Routine and Focus
“I would recommend 8am to peers who struggle with morning focus and planning; it is useful and creates a simple, structured start to the day.”
Simplicity and Low Overhead
“It helps with prioritizing top tasks and keeping you accountable early in the day; the design is minimal and not overwhelming in the morning.”

Renewal intent

Plan to renew 100%
  • Will renew 2
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Not specified 100% 1 answer
  • 7/10 Average score from customers who will renew

Top alternatives

Most weighed by 8am customers

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