ALLADIN

alladinhome.com · San Francisco, United States of America

Alladin Home is a home services company that connects homeowners with professionals for residential maintenance, repair, and improvement projects through its online platform. The company facilitates booking and coordination of vetted service providers and generates revenue by charging service fees or commissions on completed jobs. It targets homeowners seeking convenient, on-demand home services in its operating regions.

Revenue
$1.5M
Employees
15
Founded
2019
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of ALLADIN

NPS scores are predominantly high among surveyed users: 25% reported NPS of 10, 25% reported NPS of 8, 12.5% reported NPS of 9, while two experts indicated NPS of 5, and one reported 7. Renewal intent is very high, with five out of seven stating intent to renew. All experts with spend data and implementation stage data reported using ALLADIN for more than 1 year, showing strong stickiness. Key themes from this quantitative data are long tenure, high satisfaction among high spenders, and strong renewal prospects, especially in finance and banking.Overall Customer Sentiment: Positive

Who reviewed ALLADIN

Total customers 8 4 current · 4 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 88% (7)
  • Manager 12% (1)
Operations Generalist Manager NPS 8 Not renewing
Finance Leader C-Suite NPS 8 Will renew
Not specified C-Suite NPS 5 Not renewing

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+1 over 5 months
  • May 7
  • Jun 7
  • Jul 7
  • Apr 7
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 12 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 4
  • Undecided 0
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 80% 5 answers
  • Manager 0% 1 answer
  • 7.3/10 Average score from customers who will renew
  • 6.5/10 Average score from customers not renewing

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