Allconnect
Allconnect operates an online and call-center marketplace that helps consumers compare and order home services such as internet, TV, phone, and utilities on behalf of service providers and utility partners across the United States, earning revenue through referral and sales commissions. It partners with movers, utilities, and energy companies to streamline service activation and transfers for residential customers. The company focuses on simplifying selection and setup of connectivity and home services during moves and new service starts.
- Marketplace & Booking Platforms
- Revenue
- $80.0M
- Employees
- 400
- Founded
- 1998
- Headquarters
- Caryville, United States of America
What 5 Arbolus experts think of Allconnect
The NPS scores observed are between 6 and 9, with most between 7 and 8, indicating generally positive but not highly enthusiastic sentiment. Renewal intent is explicitly recorded as 'Yes' for a third of respondents, 'Not Sure' for another third, and unrecorded for the remainder—suggesting moderate engagement and some uncertainty. Implementation stages are distributed across Pilot (40%), Less Than 1 Year (20%), and More Than 1 Year (40%), highlighting a balanced mix of pilot, new, and established users. Key themes from the data include stability in NPS and a cautious but positive renewal outlook.Overall Customer Sentiment: Positive
Who reviewed Allconnect
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 3
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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