Allegro.pl
Allegro.pl is a leading Polish online marketplace that connects consumers and businesses to buy and sell a wide range of products including electronics, fashion, home goods, and groceries. The company operates primarily through its e-commerce platform and mobile apps, generating revenue from transaction fees, commissions, advertising, and value-added merchant services. It serves both individual buyers and professional merchants across Poland and selected Central and Eastern European markets.
- E-commerce Platforms & Storefronts
- Revenue
- $2.3B
- Employees
- 6,500
- Founded
- 1999
- Headquarters
- Poznań, Poland
What 9 Arbolus experts think of Allegro.pl
NPS scores are concentrated in the 6-9 range, with two Influencers and all Users reporting satisfaction above neutral. Renewal intent is positive among high-value Influencers and e-commerce Users, with explicit 'Yes' responses seen in these segments. All panelists are in the >1 year implementation stage, reflecting strong stickiness. Key themes include sustained usage, high value perception among larger spenders, and no negative sentiment detected.Overall Customer Sentiment: Positive
Who reviewed Allegro.pl
- C-Suite 78% (7)
- Director 11% (1)
- Manager 11% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 2
- Detractors 3
Cumulative NPS by month
+5 over 6 months- Aug 2
- Jan 7
- Feb 8
- May 7
- Jun 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 2/10 Average score from customers not renewing
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