AppColl
AppColl provides cloud-based intellectual property management software for law firms, in-house corporate IP departments, and solo practitioners, offering tools to manage patent and trademark portfolios, docketing, document generation, and collaboration. Its platform is delivered as a subscription SaaS service, generating revenue through recurring licenses and related usage-based fees.
- Document Management & E-signature
- Knowledge Management & Collaboration
- Revenue
- $6.0M
- Employees
- 35
- Founded
- 2009
- Headquarters
- Los Altos Hills, United States of America
What 6 Arbolus experts think of AppColl
NPS scores range from 3 (detractor) to 10 (promoter), with most responses in the 8–10 range indicating high satisfaction among active users. 67% of customers express positive renewal intent, with long-term users overwhelmingly choosing to renew, while a small minority indicates offboarding and weak intent. Stickiness is strong with 67% having used the platform more than 1 year, and only isolated cases of offboarding. Key quantitative themes are high satisfaction, strong adoption, and alignment between platform features and user requirements.Overall Customer Sentiment: Positive
Who reviewed AppColl
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Sep 9
- Oct 6
- Feb 8
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 4 answers
- 0% 1 answer
- 100% 1 answer
- 9.3/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 3/10 Average score from customers not renewing
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