BoardRoom
BoardRoom is an Asia-Pacific corporate services provider headquartered in Singapore. Founded in 1968 and privately held since 2022, it acts as an outsourced back-office partner for businesses — handling corporate secretarial work, accounting and tax, payroll and HR, share registry, and company incorporation. It operates 14 offices across Singapore, Hong Kong, Malaysia, China, Australia and Vietnam, serving over 7,300 clients, and its main value proposition is local regulatory expertise across multiple Asian jurisdictions through a single point of contact.
- Revenue
- $90.0M
- Employees
- 900
- Founded
- 1968
- Headquarters
- Singapore, Singapore
What 5 Arbolus experts think of BoardRoom
All surveyed customers provided NPS scores of 8, placing BoardRoom in a strong positive category. 100% reported intent to renew, reflecting high satisfaction and perceived value. Stickiness is underpinned by lengthy engagements (80% implemented for more than 1 year), with most experts highlighting improvements in compliance, governance, and operational efficiency. Qualitative feedback underscores strengths in regional coverage, technology, and expert support, with minor areas for improvement in pricing competitiveness and onboarding effort.Overall Customer Sentiment: Positive
Who reviewed BoardRoom
- C-Suite 100% (5)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about BoardRoom.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 5
- Detractors 0
Praised
- Exceptional Regional Coverage
- Proven Track Record with Leading Companies
- Specialist Knowledge and Breadth of Services
- Adoption of AI-Enabled Compliance Tools
Criticised
- Onboarding and Transition Effort
- Pricing Competitiveness
- Service Quality Varies by Country
- Service Consistency Concerns
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
Report
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