BoardRoom

boardroomlimited.com · Singapore, Singapore

BoardRoom is an Asia-Pacific corporate services provider headquartered in Singapore. Founded in 1968 and privately held since 2022, it acts as an outsourced back-office partner for businesses — handling corporate secretarial work, accounting and tax, payroll and HR, share registry, and company incorporation. It operates 14 offices across Singapore, Hong Kong, Malaysia, China, Australia and Vietnam, serving over 7,300 clients, and its main value proposition is local regulatory expertise across multiple Asian jurisdictions through a single point of contact.

Revenue
$90.0M
Employees
900
Founded
1968
Headquarters
Singapore, Singapore

What 5 Arbolus experts think of BoardRoom

All surveyed customers provided NPS scores of 8, placing BoardRoom in a strong positive category. 100% reported intent to renew, reflecting high satisfaction and perceived value. Stickiness is underpinned by lengthy engagements (80% implemented for more than 1 year), with most experts highlighting improvements in compliance, governance, and operational efficiency. Qualitative feedback underscores strengths in regional coverage, technology, and expert support, with minor areas for improvement in pricing competitiveness and onboarding effort.Overall Customer Sentiment: Positive

Who reviewed BoardRoom

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 100% (5)
Marketing Leader C-Suite NPS 8 Will renew
Executive C-Suite NPS 8 Will renew
Strategy Partner C-Suite NPS 8 Will renew

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about BoardRoom.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 5
  • Detractors 0

Praised

  • Exceptional Regional Coverage
  • Proven Track Record with Leading Companies
  • Specialist Knowledge and Breadth of Services
  • Adoption of AI-Enabled Compliance Tools

Criticised

  • Onboarding and Transition Effort
  • Pricing Competitiveness
  • Service Quality Varies by Country
  • Service Consistency Concerns

What customers say

Exceptional Regional Coverage
“Their regional coverage is exceptional and they handle multi-country operations efficiently, which is a core reason I recommend them.”
Proven Track Record with Leading Companies
“Their history with different well-known companies reassures us that we can rely on them and confidently recommend their services.”
Specialist Knowledge and Breadth of Services
“BoardRoom offers specialist knowledge and centralized administration, which makes our statutory and governance processes much more efficient.”

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 4 answers
  • Not specified 100% 1 answer
  • 8/10 Average score from customers who will renew

Report

For people who use BoardRoom

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