ARGUS

argus.ro · Romania

ARGUS SA is a Romanian company that produces and processes vegetable oils, operating an oilseed crushing plant and refining facility to supply bottled edible oils and related products to retail, foodservice, and industrial customers. The company sources oilseeds such as sunflower from local and regional farmers and distributes its branded and private-label products primarily in Romania and neighboring markets.

Revenue
$70.0M
Employees
250
Founded
1943
Headquarters
Romania

What 7 Arbolus experts think of ARGUS

NPS scores concentrate in the mid-range with values of 3, 6, and 7. The majority of respondents report uncertainty regarding renewal intent, with just one clear yes. All experts report usage beyond one year, indicating a certain level of stickiness, but with persisting indecision about future usage. Themes inferred include moderate satisfaction, limited strong promoters, and a customer base potentially at risk of churn if value gaps persist.Overall Customer Sentiment: Neutral

Who reviewed ARGUS

Total customers 7 6 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 29% (2)
  • Director 71% (5)
Operations Leader Director NPS 8
Not specified C-Suite NPS 7 Undecided
Finance Leader Director NPS 6 Undecided

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Sentiment

-28 Net Promoter Score, from 7 scored reviews
  • Promoters 1
  • Passives 3
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • May 7
  • Aug 6
  • Sep 6
  • Dec 6
  • Jun 6
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -28 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 17%
  • Will renew 1
  • Undecided 4
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 0% 4 answers
  • 6/10 Average score from customers who will renew
  • 5.8/10 Average score from undecided customers
  • 10/10 Average score from customers not renewing

For people who use ARGUS

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