Arkema
Arkema is a global specialty chemicals and advanced materials company that develops and manufactures polymers, adhesives, coatings, additives, and performance materials for industries such as construction, automotive, electronics, packaging, and consumer goods. It generates revenue by producing and selling these chemical products and materials, as well as providing related technical support and solutions to industrial customers worldwide.
- Manufacturing Execution & Quality
- Energy & Utilities Operations Software
- IT Consulting & Implementation
- Revenue
- $10.6B
- Employees
- 21,400
- Founded
- 2004
- Headquarters
- Colombes, France
What 7 Arbolus experts think of Arkema
NPS scores range from 6 to 9, with a majority rated 8 or higher, reflecting moderate to strong satisfaction. All customers have been using Arkema for over 1 year, indicating strong stickiness. Renewal intent is only specified for one high-spend Influencer and is marked as 'Not Sure', suggesting some uncertainty among decision-makers. Thematic patterns indicate a generally positive sentiment but also some ambiguity regarding long-term contract continuation.Overall Customer Sentiment: Positive
Who reviewed Arkema
- C-Suite 43% (3)
- Director 57% (4)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 2
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 5 months- Jan 8
- May 7
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 8/10 Average score from undecided customers
For people who use Arkema
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