AUDI
Audi AG is a German automotive manufacturer that designs, engineers, produces, and sells premium cars and SUVs under the Audi brand worldwide. It generates revenue primarily through the sale and leasing of vehicles, parts, and related services via a global dealer network. The company also invests in electric mobility, software-defined vehicles, and mobility services as part of the Volkswagen Group.
- Revenue
- $70.0B
- Employees
- 91,000
- Founded
- 1909
- Headquarters
- Ingolstadt, Germany
What 9 Arbolus experts think of AUDI
NPS scores are strongly positive, with 44% of respondents reporting a '10' and only one indicating a detractor score. Renewal intent is high among Influencers and in advanced implementation phases, while neutrality or uncertainty is present where implementation is recent or not fully realized. Majority of experts report long-term engagement (>1 year or 'MoreThan1Year'), supporting stickiness. Themes include high satisfaction with product reliability and value, especially in core industries.Overall Customer Sentiment: Positive
Who reviewed AUDI
- C-Suite 88% (8)
- Manager 12% (1)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 4
- Detractors 1
Cumulative NPS by month
+4 over 6 months- Feb 4
- Apr 6
- Jun 7
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 9.5/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
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