Baltimore Aircoil Company
Baltimore Aircoil Company designs and manufactures evaporative cooling and heat transfer equipment, including cooling towers, fluid coolers, condensers, and ice thermal storage systems, serving industrial, commercial HVAC, and refrigeration customers worldwide. It generates revenue by selling equipment, replacement parts, and related services through direct sales and distribution channels.
- IndustrialSupplyChain
- Revenue
- $750.0M
- Employees
- 2,100
- Founded
- 1938
- Headquarters
- Jessup, United States of America
What 5 Arbolus experts think of Baltimore Aircoil Company
NPS distribution shows 80% scoring 7–8 and 20% scoring 10, with no detractors reported. Renewal intent is positive in the majority of responses, especially among higher spenders, though one high-spend influencer is unsure. Implementation is split between less than 1 year and more than 1 year stages, indicating a mix of recent and established customers. The quantitative data show strong satisfaction and good retention signals.Overall Customer Sentiment: Positive
Who reviewed Baltimore Aircoil Company
- C-Suite 100% (5)
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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