Beckman Coulter
Beckman Coulter is a global manufacturer of laboratory instruments, reagents, and software used in clinical diagnostics and life sciences research. The company sells automated analyzers, flow cytometers, centrifuges, and related consumables to hospitals, reference labs, biotech and pharmaceutical companies, and academic institutions, generating revenue primarily through equipment sales, service contracts, and recurring consumables. It operates as a subsidiary of Danaher Corporation.
- Revenue
- $3.8B
- Employees
- 12,000
- Founded
- 1935
- Headquarters
- Breaux Bridge, United States of America
What 9 Arbolus experts think of Beckman Coulter
NPS scores are predominantly clustered in the 7–10 range, with one outlier at 5. The most prominent sentiment is positive, especially from long-term and high-spend customers. Renewal intent is high among Influencers and a majority of Users, though a notable portion of Users remain unsure. Nearly all respondents have experience with the platform for over a year, indicating deep product stickiness. The dominant themes are product reliability, sustained operational use, and moderate to strong satisfaction levels.Overall Customer Sentiment: Positive
Who reviewed Beckman Coulter
- C-Suite 56% (5)
- Director 33% (3)
- Manager 11% (1)
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Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 1
- Passives 6
- Detractors 2
Cumulative NPS by month
-1 over 6 months- Mar 8
- Jan 8
- Feb 8
- May 8
- Jun 7
- Oct 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 50% 4 answers
- 100% 1 answer
- 7.7/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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