Berry Plastics
Berry Global (formerly Berry Plastics) is a global manufacturer and supplier of plastic packaging, engineered materials, and nonwoven specialty materials serving consumer goods, healthcare, industrial, and institutional markets. The company designs and produces items such as containers, films, tapes, and hygiene products, generating revenue by selling these products to brand owners, distributors, and OEMs worldwide.
- Revenue
- $13.0B
- Employees
- 46,000
- Founded
- 1967
- Headquarters
- Evansville, United States of America
What 23 Arbolus experts think of Berry Plastics
NPS is predominantly high, with most scores ranging from 8 to 10, reflecting strong satisfaction among both large and mid-sized customers. Renewal intent is universal or strong among high-spend accounts, especially in multi-year relationships. Stickiness is evidenced by over 90% reporting implementation for more than one year, suggesting embedded workflows. Key positive sentiments are driven by Berry’s quality, reliability, scale, cost competitiveness, and sustainability progress. Areas for improvement include communication speed for lower-volume clients and greater flexibility for small-scale projects.Overall Customer Sentiment: Positive
Who reviewed Berry Plastics
- C-Suite 43% (10)
- Director 35% (8)
- Manager 22% (5)
Employer names and spend open in the full report, along with the other 20 customers.
Everything 23 customers told us about Berry Plastics.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
39 Net Promoter Score, from 23 scored reviews- Promoters 12
- Passives 8
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 24 across 2 companies.
Praised
- Sustainability Integration
- Volume Expansion Drives Spend
- Spend Growth with Solution Expansion
- Reliable Partnership and Consistent Performance
Criticised
- Potential Switching Triggers
- Communication Lag for Small Accounts
- Rigid Contractual Terms
- Uncompetitive Price Increases
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 3 answers
- 100% 4 answers
- 100% 2 answers
- 8/10 Average score from customers who will renew
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