Bausch & Lomb
Bausch & Lomb is a global eye health company that develops, manufactures, and markets products for vision correction, eye health, and surgical ophthalmology. Its portfolio includes contact lenses, lens care solutions, ophthalmic pharmaceuticals, and eye surgery equipment sold to eye care professionals, hospitals, and consumers worldwide. The company generates revenue through product sales via medical channels, retail, and distribution partners.
- Electronic Health Records
- Patient Engagement & Telehealth
- Revenue
- $4.0B
- Employees
- 14,000
- Founded
- 1853
- Headquarters
- Deerfield, United States of America
What 6 Arbolus experts think of Bausch & Lomb
NPS distribution spans from 6 to 10, with higher scores concentrated among Users. Renewal intent is ambiguous for about 29% of experts, specifically among Influencers, while data for Users is unavailable. 71% of experts are in the long-term adoption stage (>1 year), indicating good stickiness. Key sentiment themes are positive user experience but mixed renewal conviction among procurement Influencers.Overall Customer Sentiment: Positive
Who reviewed Bausch & Lomb
- C-Suite 67% (4)
- Director 17% (1)
- Manager 17% (1)
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Sentiment
0 Net Promoter Score, from 6 scored reviews- Promoters 2
- Passives 2
- Detractors 2
Cumulative NPS by month
+2 over 5 months- Nov 6
- Jan 6
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 0% 1 answer
- 6/10 Average score from undecided customers
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