Bayer

bayer.com · Leverkusen, Germany

Bayer is a global life sciences company focused on pharmaceuticals, consumer health products, and agricultural solutions, developing and manufacturing prescription medicines, over‑the‑counter healthcare products, and crop protection and seed technologies. It serves patients, healthcare providers, consumers, and farmers worldwide through research, production, and distribution of its products. The company generates revenue primarily from the sale of branded drugs, consumer health goods, and agricultural inputs and services.

Revenue
$52.0B
Employees
100,000
Founded
1863
Headquarters
Leverkusen, Germany

What 21 Arbolus experts think of Bayer

NPS scores are consistently high, ranging from 6–10 with an average clustering around 8–10. Multiple customers report positive renewal intent where disclosed, with the majority implemented for over one year and a smaller pool in Pilot or Less Than 1 Year stages. Themes highlight satisfaction with platform integration, scalability, and impact on operational processes. Few offboarding cases appear, and these still report mid-to-high NPS.Positive

Who reviewed Bayer

Total customers 21 21 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 38% (8)
  • Director 44% (9)
  • Manager 19% (4)
Revenue Partner Director NPS 8
Operations Manager C-Suite NPS 10
Executive Director NPS 8

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Sentiment

57 Net Promoter Score, from 21 scored reviews
  • Promoters 13
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Apr 9
  • May 9
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 80%
  • Will renew 4
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 50% 2 answers
  • Director 100% 1 answer
  • Not specified 100% 2 answers
  • 8.8/10 Average score from customers who will renew
  • 9/10 Average score from undecided customers

For people who use Bayer

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