B. Braun Groupe
B. Braun is a global medical technology and pharmaceutical company that develops, manufactures, and distributes products and services for anesthesia, intensive care, cardiology, surgery, extracorporeal blood treatment, and hospital and outpatient care. It serves hospitals, physicians, and healthcare providers worldwide through a broad portfolio including infusion therapy, surgical instruments, dialysis products, and related services. The company generates revenue from the sale of medical devices, pharmaceuticals, and healthcare solutions, as well as associated service and consulting offerings.
- Revenue
- $9.0B
- Employees
- 66,000
- Founded
- 1839
- Headquarters
- Melsungen, Germany
What 13 Arbolus experts think of B. Braun Groupe
NPS scores are predominantly high, with 50% of responses at 10 and the majority scoring 7 or above, demonstrating strong promoter concentration. Renewal intent is positive among key spenders, with no churn confirmed. Nearly all customers have been in the MoreThan1Year implementation stage, suggesting stable adoption and ongoing satisfaction. Quantitative themes indicate that sustained product reliability and vendor consistency are significant sentiment drivers.Overall Customer Sentiment: Positive
Who reviewed B. Braun Groupe
- C-Suite 77% (10)
- Director 23% (3)
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Sentiment
53 Net Promoter Score, from 13 scored reviews- Promoters 8
- Passives 4
- Detractors 1
Cumulative NPS by month
+1 over 6 months- Mar 8
- Apr 8
- May 8
- Jun 9
- Aug 8
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 53 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 33% 3 answers
- 10/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
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